Warranty Services Contacts

  

  Beats Service Centres   BEATS Product Services Support

  HONG KONG ISLAND

 

  Telecom Services One Limited (TDSL)

   Hotline: (852) 2332 3020

  Business Hours

  Unit B, 15/F, Kyoto Plaza, 491-499 Lockhart Road, Causeway Bay, Hong Kong

  Mon - Sat   11:00am - 8:00pm

  Wah Fung Computer Services Ltd.

  Hotline: (852) 2807 8156

  Business Hours

  Room 1003, Block B, Sea View Estate, 4-6 Watson Road, North Point, Hong Kong

  Mon - Sat  10:00am - 7:00pm

  Senco-Masslink Technology Limited

  Hotline: (852) 2511 5760

  Business Hours

  2/F, Sing Pao Building, 101 King's Road, North Point, Hong Kong

  Mon - Fri  9:00am - 6:30pm
  Sat            9:00am - 1:00pm

 

 

  KOWLOON AND NEW TERRITORIES

 

  Telecom Service One Limited (TDSL)

  Hotline: (852) 2332 3020

  Business Hours

  Room 1201-03, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon

  Mon - Sat  11:00am - 8:00pm

  Wah Fung Computer Services Ltd.

  Hotline: (852) 2807 8156

  Business Hours

  Room 1006, 10/F, Park-In Commercial Centre, 56 Dundas Street, Mongkok, Kowloon

  Mon - Sat  11:00am - 8:00pm

  Wah Fung Computer Services Ltd.

  Hotline: (852) 2807 8156

  Business Hours                                                              

  Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

  Mon - Sat  10:00am - 7:00pm

  Telecom Services One Limited (TDSL)

  Hotline: (852) 2332 3020

  Business Hours

  Room 1809-1810, 18/F, Metro Plaza, 223 Hing Fong Road, Kwai Chung, New Territories

  Mon - Sat  11:00am - 8:00pm

  Wah Fung Computer Services Ltd.                                   

  Hotline: (852) 2807 8156

  Business Hours                                                                  

  Unit 606, 6/F, Jubilee Square, 2-18 Lok King Street, Fo Tan, New Territories

  Mon - Sat  11:00am - 8:00pm

 

 

  MACAU

 

  Wah Fung Computer Services Ltd. 

  Hotline: (853) 2875 7226

  Business Hours

  Alameda Dr. Carlos D'Assumpcao No.258, Praca Kin Heng Long, 11 Andar A, Macau

  Mon - Fri  9:00am - 12:30pm
                    1:30pm - 6:00pm
  Sat            9:00am - 12:30pm

 

  IBM Software Support 

  IBM eSupport Service

  SOFTWARE VALUE PLUS (OPEN & CONTROLLED DISTRIBUTION) 

 

  Information Management Support

  Tel: 8205-8288  or  2825-6222

  Informix Software Support

  Prime Shift: 8205-8288

  (Off shift Sev 1's Dial US Toll Free by AT&T Direct Code, then 888-876-9797) 

 

  Lotus Support 

  Toll Free: +852-8009-63367

  Rational Support 

  Toll Free: +852-8009-66816

  Tivoli Support 

  Tel: 8205-8288  or  2825-6222

  WebSphere Support 

  Tel: 8205-8288  or  2825-6222

  

 

  SOFTWARE VALUENET

 

  Cognos Support 

  Toll Free: +852-8009-62783

  FileNet Support 

  Toll Free: +852-8009-63522

  InfoSphere Support 

  Toll Free: +852-8295-8288

   

  Lexmark - Customer Service

  Service & Support - Lexmark HK DBCS

  Unit A, 24/F., Manulife Tower, 169 Electric Road, North Point, HK 

  Business Hours

  Service Hotline: 2923 8111 

  Mon - Sat  9:00am - 8:00pm

 

  McAfee Corporate Technical Support          

  McAfee Support Contact

   Before requesting GOLD Support online, please ensure that you have the following information:

  - Technical Support GRAND NUMBER

  - Version of any operating systems, network, and software running with McAfee software, including patched and fixes

  For the Terms and Conditions for getting GOLD Support, please visit

  http://www.mcafee.com/us/support/support_terms_n_conditions.html

  Service Hotline

  800 962 443

 

  SAMSUNG - Customer Service Centre

  SAMSUNG Warranty Service Policy

  Unit 09-12, 10/F., Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kln. 

  Business Hours

  Unit 1501, 15/F., Causeway Bay Plaza 1, 498 Hennessy Road, Causeway Bay 

  Mon - Sun 11:00am - 8:00pm

 

 

  Service Hotline: 2127-6711 for B2B LCD Monitor models 

 

  Warranty Terms for B2B LCD Monitor: 36+3 months on-site via online registration by Samsung Electronics H.K. Co. Ltd.
  (including Parts, Labours & Panel)   

 

  SAP - Customer Interaction Centre

  SAP Support Contact

  Service Hotline: 800 964 865

  GCCIC Mailbox : support.bosapasia@sap.com

 

  SHARP - Hong Kong Service Centre

  Business Hours

  7/F., Block B & D, Roxy Industrial Centre, 58-66 Tai Lin Pai Road, Kwai Chung, N.T. 

  Mon - Fri  9:00am - 6:00pm
  Sat            9:00am - 1:00pm

  AQUOS LCD TV Service Hotline : 2423 5152

  Mon - Fri  9:00am - 8:00pm
  Sat            9:00am - 6:00pm

  Customer Service Hotline: 2423 5151 

  Mon - Fri  9:00am - 6:00pm
  Sat            9:00am - 6:00pm